Odoo Support Retainer - Essential

Prepaid monthly retainer; time deducted in 30‑minute increments.

Rollover: Up to 20% of unused hours to the next month.

Cancellation: 15‑day notice prior to the next cycle.

Exclusions: Third‑party apps/fees, data entry, hardware/network issues, and non‑Odoo systems unless explicitly included in an SOW.